Cracker Barrel reported a decrease in total revenue by 20% to $677.2 million for the second quarter of fiscal 2021. Comparable store restaurant sales decreased by 21.9%, while retail sales decreased by 15.3%. The resurgence of COVID-19 impacted sales and margins due to dining room closures, capacity restrictions, and a shift to off-premise business.
COVID-19 resurgence impacted the business during the holiday season, leading to dining room closures and capacity restrictions.
Sales were largely in line with expectations coming out of the first quarter, but monthly sales were volatile.
Shift to off-premise business and operational challenges negatively impacted food waste and labor efficiency.
Company expects to return to stronger levels of performance in the back half of the year.
The company anticipates improved trends in both sales and operating income margin in the second half of fiscal year 2021.