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Jun 30, 2020

ExlService Q2 2020 Earnings Report

Reported a decrease in revenue and EPS due to the impact of COVID-19, but exceeded expectations through a quick transition to a 'work-from-anywhere' model and cost management.

Key Takeaways

ExlService Holdings reported Q2 2020 results with revenues of $222.5 million, down 8.6% year-over-year, and a GAAP EPS of $0.24, down from $0.36 in Q2 2019. However, the company exceeded its revenue expectations and adjusted EPS guidance due to higher revenue and cost management amidst the COVID-19 pandemic. They are resuming guidance for 2020.

Revenues for Q2 2020 were $222.5 million, an 8.6% decrease year-over-year.

Q2 Diluted EPS (GAAP) was $0.24, down from $0.36 in Q2 2019.

Q2 Adjusted Diluted EPS (Non-GAAP) was $0.53, down from $0.74 in Q2 2019.

The company transitioned to a 'work-from-anywhere' model, meeting over 95% of client delivery needs.

Total Revenue
$222M
Previous year: $244M
-8.6%
EPS
$0.11
Previous year: $0.15
-26.7%
Gross Margin
28.8%
Previous year: 33.3%
-13.5%
Operating Income Margin
4.4%
Previous year: 5.7%
-22.8%
Gross Profit
$64.1M
Previous year: $81.1M
-21.0%
Cash and Equivalents
$164M
Previous year: $84.8M
+92.9%
Free Cash Flow
$62.8M
Previous year: $28M
+124.4%
Total Assets
$1.19B
Previous year: $1.14B
+4.9%

ExlService

ExlService

ExlService Revenue by Segment

Forward Guidance

EXL is providing revenue guidance of $922 million to $938 million, representing a reduction of 3.5% to 5.0% on a constant currency basis from 2019, and adjusted diluted earnings per share of $2.60 to $2.80.

Positive Outlook

  • Revenue of $922 million to $938 million
  • Adjusted diluted earnings per share of $2.60 to $2.80
  • Anticipate sequential revenue growth in the second half of the year
  • Anticipate sequential adjusted EPS growth in the second half of the year
  • Balance sheet has remained strong

Challenges Ahead

  • Revenue represents an annual revenue reduction of 3.5% to 5.0% on a constant currency basis from 2019
  • Expectation could change given the unknown duration and severity of the pandemic
  • Market environment remains volatile due to the ongoing pandemic
  • Second quarter 2020 revenues decreased to $222.5 million compared to $243.5 million for the second quarter of 2019, a decrease of 8.6%
  • Revenues declined by 9.6% sequentially

Revenue & Expenses

Visualization of income flow from segment revenue to net income