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Dec 31, 2021

Five9 Q4 2021 Earnings Report

Reported fourth quarter revenue growth of 36% to a record $173.6 million.

Key Takeaways

Five9 reported strong Q4 2021 results with revenue increasing by 36% year-over-year to a record $173.6 million. The growth was driven by the strength of their Enterprise business, where LTM subscription revenue grew 51% year-over-year.

Revenue for the fourth quarter of 2021 increased 36% to a record $173.6 million, compared to $127.9 million for the fourth quarter of 2020.

GAAP net loss for the fourth quarter of 2021 was $(3.6) million, or $(0.05) per diluted share, compared to GAAP net loss of $(7.2) million, or $(0.11) per diluted share, for the fourth quarter of 2020.

Non-GAAP net income for the fourth quarter of 2021 was $30.1 million, or $0.42 per diluted share, compared to non-GAAP net income of $23.7 million, or $0.34 per diluted share, for the fourth quarter of 2020.

Adjusted EBITDA for the fourth quarter of 2021 was $36.9 million, or 21.3% of revenue, compared to $29.2 million, or 22.8% of revenue, for the fourth quarter of 2020.

Total Revenue
$174M
Previous year: $128M
+35.7%
EPS
$0.42
Previous year: $0.34
+23.5%
Gross Profit
$93.8M
Previous year: $76.7M
+22.4%
Cash and Equivalents
$90.9M
Previous year: $220M
-58.8%
Free Cash Flow
-$5.6M
Previous year: $9.3M
-160.2%
Total Assets
$1.19B
Previous year: $1.06B
+12.1%

Five9

Five9

Forward Guidance

Five9 provides guidance based on current market conditions and expectations.

Positive Outlook

  • Revenue in the range of $754.5 to $757.5 million for the full year 2022.
  • Non-GAAP net income per share in the range of $1.12 to $1.16 for the full year 2022, assuming diluted shares outstanding of approximately 73 million.
  • Revenue in the range of $170.0 to $171.0 million for the first quarter of 2022.
  • Non-GAAP net income per share in the range of $0.12 to $0.14 for the first quarter of 2022, assuming diluted shares outstanding of approximately 71 million.

Challenges Ahead

  • Guidance is subject to various important cautionary factors referenced in the section entitled "Forward-Looking Statements" below, including risks and uncertainties associated with the COVID-19 pandemic.
  • Five9 has not reconciled its expectations as to non-GAAP net income per share to GAAP net loss per share because stock-based compensation and one-time integration costs cannot be reasonably calculated or predicted at this time.
  • Accordingly, a reconciliation is not available without unreasonable effort.