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Sep 30
Intermex Q3 2025 Earnings Report
Intermex reported a decline in earnings for Q3 2025 as lower transaction volume and higher expenses impacted profitability.
Key Takeaways
Intermex experienced a year-over-year decline in both revenue and net income for Q3 2025, primarily due to a contraction in the remittance market and higher operating costs. While digital growth showed promise, it was not sufficient to offset reduced retail activity.
Total revenue for Q3 2025 declined to $154,921,000, driven by a 10% drop in transaction volume.
Net income dropped to $4,963,000 compared to $17,297,000 in Q3 2024.
Adjusted EBITDA fell to $23,797,000 from $33,872,000 in the prior year quarter.
Transaction costs rose sharply due to advisory and legal fees tied to the pending acquisition by Western Union.
Intermex
Intermex
Intermex Revenue by Segment
Intermex Revenue by Geographic Location
Revenue by Segment
Transfer & Money Order Revenue
CapyFin.comForeign Exchange Revenue
CapyFin.comOther Income Revenue
CapyFin.comRevenue by Geographic Location
Mexico Revenue
CapyFin.comGuatemala Revenue
CapyFin.comDominican Republic Revenue
CapyFin.comOther Revenue
CapyFin.com Forward Guidance
Management anticipates continued revenue pressure due to market contraction, but is optimistic about digital growth and cost optimization in FY2026.
Positive Outlook
- Digital channel usage continues to grow.
- Improved payer fee negotiations reduced cost pressures.
- Marketing investments are strengthening brand presence.
- Integration of La Nacional progressing efficiently.
- Loyalty program wind-down did not significantly impact retention.
Challenges Ahead
- Remittance market contraction impacting volume.
- Elevated transaction costs from M&A-related legal and advisory fees.
- Ongoing foreign currency volatility.
- Higher severance and staffing expenses.
- Competitive pressure from large incumbents and digital startups.