Starbucks Q2 fiscal 2020 results were negatively impacted by the COVID-19 pandemic, with a 5% decrease in consolidated net revenues to $6.0 billion and a 47% decrease in GAAP EPS to $0.28. Global comparable store sales declined by 10%, driven by a decrease in comparable transactions. However, the company saw steady business improvement in China, with substantially all stores reopened and customer engagement growing.
Global comparable store sales declined 10%, impacted by a 13% decrease in comparable transactions, but partially offset by a 4% increase in average ticket.
Consolidated net revenues decreased 5% year-over-year to $6.0 billion due to lost sales related to the COVID-19 outbreak.
GAAP operating margin contracted 550 basis points year-over-year to 8.1%, primarily due to sales deleverage and additional costs incurred in response to the COVID-19 outbreak.
Starbucks Rewards loyalty program grew to 19.4 million active members in the U.S., up 15% year-over-year.
Due to the dynamic nature of the COVID-19 outbreak and its impact on the business globally, total company guidance for fiscal 2020 will remain suspended, except for selected metrics. The negative financial impacts of COVID-19 are expected to be significantly greater in Q3 FY20 compared to Q2 FY20, and to extend into Q4 FY20 but at a more moderate level.
Visualization of income flow from segment revenue to net income