8x8 reported total revenue of $185 million and service revenue of $178 million. GAAP operating loss improved by 89.7% and non-GAAP operating profit increased by 162% year-over-year. The company saw continued momentum in AI-powered solutions, including over 50% quarter-over-quarter growth in self-service conversations through 8x8 Intelligent Customer Assistant.
Total revenue was $185.0 million, compared to $187.4 million in the second quarter of fiscal 2023.
Service revenue was $177.8 million, compared to $178.6 million in the second quarter of fiscal 2023.
GAAP operating loss was $2.6 million, an improvement of 89.7% compared to GAAP operating loss of $25.0 million in the second quarter of fiscal 2023.
Non-GAAP operating profit was $23.8 million, an increase of 162% compared to non-GAAP operating profit of $9.1 million in the second quarter of fiscal 2023.
Management provides expected ranges for total revenue, service revenue and non-GAAP operating margin based on its evaluation of the current business environment.
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