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Sep 30, 2024

8x8 Q2 2025 Earnings Report

Reported a solid quarter with service revenue of $175 million and total revenue of $181 million and achieved GAAP and non-GAAP operating profitability.

Key Takeaways

8x8, Inc. reported financial results for the second quarter of fiscal year 2025. Total revenue was $181.0 million, and the GAAP operating income was $7.2 million. The company saw strong growth in usage revenue and acceleration in the sales of new products.

Delivered service revenue of $175 million and total revenue of $181 million

Sales of new products increased more than 60% year-over-year, led by AI-based solutions

Achieved GAAP and non-GAAP operating profitability

Reported 15th consecutive quarter of positive cash flow from operations

Total Revenue
$181M
Previous year: $185M
-2.2%
EPS
$0.09
Previous year: $0.14
-35.7%
Gross Profit
$123M
Previous year: $128M
-3.7%
Cash and Equivalents
$118M
Previous year: $144M
-18.2%
Free Cash Flow
$14.1M
Previous year: $16.1M
-12.2%
Total Assets
$740M
Previous year: $824M
-10.1%

8x8

8x8

8x8 Revenue by Segment

Forward Guidance

Management provides expected ranges for total revenue, service revenue, and non-GAAP operating margin based on its evaluation of the current business environment.

Positive Outlook

  • Service revenue in the range of $171 million to $174 million for Q3 2025.
  • Total revenue in the range of $177 million to $182 million for Q3 2025.
  • Non-GAAP operating margin in the range of approximately 10% to 11% for Q3 2025.
  • Service revenue in the range of $690 million to $701 million for fiscal year 2025.
  • Total revenue in the range of $714 million to $727 million for fiscal year 2025.

Challenges Ahead

  • Expectations are subject to various important cautionary factors.
  • The Company does not reconcile its forward-looking estimates of non-GAAP operating margin to the corresponding GAAP measure of GAAP operating margin due to the significant variability of, and difficulty in making accurate forecasts and projections with regards to, the various expenses excluded by this metric.
  • Our increased emphasis on profitability and cash flow generation may not be successful.
  • The reduction in our total costs as a percentage of revenue may negatively impact our revenue and our business in ways we don't anticipate and may not achieve the desired outcome.
  • All projections are on a non-GAAP basis.