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Mar 31
8x8 Q4 2025 Earnings Report
8x8 reported a slight decline in revenue and a narrowed net loss in Q4.
Key Takeaways
8x8, Inc. delivered Q4 results with modest revenue of $177.0M and a reduced GAAP net loss. Despite minor declines in service revenue, the company saw improvements in non-GAAP profitability, supported by cost control and continued investment in AI-powered customer experience innovations.
8x8
8x8
8x8 Revenue by Segment
Forward Guidance
8x8 expects stable service revenue and improved non-GAAP operating margins in fiscal Q1 and FY26, with modest revenue growth and a focus on profitability.
Positive Outlook
- Service revenue guidance of $170M–$175M for Q1 FY26
- Total revenue expected between $175M–$182M for Q1 FY26
- FY26 total revenue guidance of $702M–$724M
- Non-GAAP net income per share forecasted at $0.07–$0.09 for Q1
- Cash flow from operations expected at $40M–$50M for FY26
Challenges Ahead
- Cash position decreased to $89.3M from $117.8M YoY
- Decline in Q4 service revenue from prior year
- Q4 adjusted EBITDA declined to $22.2M from $26.0M YoY
- FY26 service revenue may remain flat year over year
- Ongoing transition from former Fuze customers impacting near-term growth
Revenue & Expenses
Visualization of income flow from segment revenue to net income