FedEx Corp. reported a decrease in revenue and operating income for the fourth quarter, impacted by the COVID-19 pandemic, though residential deliveries and transpacific flights saw surges. The company incurred increased operating costs related to safety measures and experienced a loss of business from a large customer, partially offset by strong residential delivery volume growth at FedEx Ground and increased revenue per shipment at FedEx Freight.
COVID-19 pandemic significantly impacted Q4 performance.
Residential deliveries at FedEx Ground surged.
Operating costs increased due to safety measures and supplies.
Strategic investments have positioned FedEx to benefit from the global recovery.
FedEx is not providing an earnings forecast for fiscal 2021 due to the uncertainty of the economic recovery's timing and pace but will focus on network capacity management, last-mile optimization, and the FedEx Express initiative.