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Sep 30, 2024
Hagerty Q3 2024 Earnings Report
Hagerty's Q3 2024 performance was highlighted by a strong focus on member care, strategic partnerships, and disciplined underwriting, as the company continues to grow its ecosystem and market presence.
Key Takeaways
Hagerty's Q3 2024 letter emphasizes the company's commitment to its members, strategic partnerships, and disciplined growth. With a high Net Promoter Score and increasing customer retention, Hagerty is focused on expanding its ecosystem and solidifying its position in the collector car market.
Hagerty has a Net Promoter Score of 82, indicating high customer satisfaction.
Customer retention is increasing, reaching 89% in 2024.
The company partners with 9 of the top 10 automotive insurers in the U.S.
Hagerty insures over 2.5 million vehicles and sees a total addressable market of 46 million collectible vehicles in the U.S.
Hagerty
Hagerty
Forward Guidance
The letter does not contain specific forward guidance but expresses optimism for the future.