Sep 30, 2022

ServiceNow Q3 2022 Earnings Report

ServiceNow's Q3 2022 financial results were announced, with the company beating both top and bottom-line goals, driven by the mission-critical nature of its platform and strong execution.

Key Takeaways

ServiceNow reported strong Q3 2022 results, exceeding expectations for both revenue and earnings. Subscription revenues grew 22% year-over-year, and the company saw a significant increase in customers paying over $10 million in annual contract value.

Subscription revenues reached $1,742 million, a 22% year-over-year increase (28.5% adjusted for constant currency).

Total revenues amounted to $1,831 million, reflecting a 21% year-over-year growth (27.5% adjusted for constant currency).

Current remaining performance obligations (cRPO) stood at $5.87 billion, up 18% year-over-year (25% adjusted for constant currency).

The number of customers paying over $10 million in annual contract value grew by 60% year-over-year.

Total Revenue
$1.83B
Previous year: $1.51B
+21.1%
EPS
$1.96
Previous year: $1.55
+26.5%
Customers with >$1M ACV
1.53K
Previous year: 1.27K
+20.9%
Gross Profit
$1.43B
Previous year: $1.16B
+23.1%
Cash and Equivalents
$1.25B
Previous year: $1.4B
-10.9%
Free Cash Flow
$103M
Previous year: $228M
-54.8%
Total Assets
$11.1B
Previous year: $9.48B
+17.2%

ServiceNow

ServiceNow

ServiceNow Revenue by Segment

Forward Guidance

ServiceNow provided guidance for Q4 2022, including subscription revenues between $1,834 and $1,839 million, representing a 20-21% year-over-year growth (26-27% adjusted for constant currency).

Positive Outlook

  • Subscription revenues are expected to grow 20-21% year-over-year.
  • Constant currency adjusted subscription revenue growth is projected at 26-27%.
  • Operating margin is anticipated to be 26%.
  • cRPO is expected to grow 20% year-over-year.
  • Constant currency adjusted cRPO growth is projected at 26%.

Challenges Ahead

  • Foreign exchange headwinds are expected to impact subscription revenues by approximately $290 million (~5.5%) for 2022.
  • FX is also expected to be approximately a 1 point headwind to both FY 2022 operating margin
  • The U.S. dollar has strengthened incrementally since December 31, 2021, resulting in foreign exchange headwinds.
  • FX impact estimated to be approximately a $330 million (~6%) headwind for Q4 2022 cRPO.
  • FX is also expected to be approximately a 1 point headwind to free cash flow margin.