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Dec 31, 2023
Western Union Q4 2023 Earnings Report
Western Union's fourth quarter results reflected a mix of revenue decrease and adjusted EPS increase, driven by strategic progress and market dynamics.
Key Takeaways
Western Union reported a 4% decrease in Q4 GAAP revenue to $1.05 billion, but adjusted revenue increased by 3%. GAAP EPS decreased by 46% to $0.35, while adjusted EPS increased by 16% to $0.37. Consumer Money Transfer transactions grew by 5%, led by a 13% increase in Branded Digital transactions.
Q4 GAAP revenue decreased by 4%, while adjusted revenue increased by 3%.
Q4 GAAP EPS decreased by 46%, while adjusted EPS increased by 16%.
Consumer Money Transfer transactions grew by 5%, with Branded Digital transactions up by 13%.
The Board of Directors approved a dividend of $0.235 per share for Q1 2024.
Revenue by Segment
Revenue by Geographic Location
Forward Guidance
The Company expects the following financial outlook for full year 2024, which assumes no material changes in macroeconomic conditions, including changes in foreign currencies or Argentinian inflation.
Positive Outlook
- Revenue (GAAP): $4,075 to $4,175 million
- Revenue, adjusted (non-GAAP): $4,100 to $4,200 million
- Operating Margin (GAAP): 18% to 20%
- Operating Margin, adjusted (non-GAAP): 19% to 21%
- EPS, adjusted (non-GAAP): $1.65 to $1.75
Challenges Ahead
- Revenue is expected to be impacted by foreign currency translation and Argentina inflation.
- Operating margin will be impacted by Operating expense redeployment program costs
- Earning per share will be impacted by Operating expense redeployment program costs
- Assumes no material changes in macroeconomic conditions
Revenue & Expenses
Visualization of income flow from segment revenue to net income
Historical Earnings Impact
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Avg. Return Before/After Earnings
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