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Mar 31

ZTO Express Q1 2025 Earnings Report

ZTO Express reported higher parcel volume and net income in Q1 2025, despite lower gross profit margins.

Key Takeaways

In Q1 2025, ZTO Express delivered strong growth in parcel volume and net income. Despite a dip in gross profit, the company maintained a solid operating margin and reiterated its full-year volume guidance.

Parcel volume surged 19.1% to 8.54 billion units

Net income rose 40.9% to $281 million

Adjusted net income reached $311.3 million

Gross margin declined due to increased operating costs

Total Revenue
$1.5B
Previous year: $1.39B
+8.3%
EPS
$0.38
Previous year: $0.37
+2.7%
Parcel volume
8.54B
Previous year: 7.17B
+19.1%
Line-haul transport cost
$480M
Previous year: $465M
+3.3%
Sorting hub cost
$319M
Previous year: $299M
+6.8%
Gross Profit
$371M
Previous year: $418M
-11.3%
Cash and Equivalents
$1.71B
Previous year: $2.75B
-37.8%
Total Assets
$12.8B
Previous year: $12.4B
+3.2%

ZTO Express

ZTO Express

ZTO Express Revenue by Segment

Forward Guidance

ZTO maintained its parcel volume growth forecast for 2025, expecting strong momentum in e-commerce and operational efficiencies to support performance.

Positive Outlook

  • Projected 2025 volume of 40.8B–42.2B parcels
  • 46% YoY increase in retail volume
  • Improved productivity in cost centers
  • Higher KA pricing supports revenue
  • Reinforced partner stability and growth initiatives

Challenges Ahead

  • Gross margin fell to 24.7% from 30.1%
  • Unit parcel prices declined by 7.8%
  • Rising costs to serve enterprise clients
  • Intensified competition impacts pricing power
  • Lower cross-border e-commerce pricing hurt freight revenue

Revenue & Expenses

Visualization of income flow from segment revenue to net income