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Sep 30, 2022

eGain Q1 2023 Earnings Report

eGain reported record revenue in the first quarter of fiscal year 2023, with a year-over-year increase of 20% in constant currency, and announced a $20 million stock repurchase program.

Key Takeaways

eGain announced record revenue for Q1 2023, exceeding guidance and street consensus. Total revenue was $24.8 million, up 15% year over year (20% in constant currency). GAAP net loss was $16,000, or $0.00 per share. Non-GAAP net income was $2.0 million, or $0.06 per share. The company also announced a $20 million stock repurchase plan.

Total revenue was $24.8 million, up 15% year over year (20% in constant currency).

SaaS revenue was $22.6 million, up 18% year over year (23% in constant currency).

GAAP net loss was $16,000, or $0.00 per share, compared to GAAP net income of $551,000, or $0.02 per share in Q1 2022.

Non-GAAP net income was $2.0 million, or $0.06 per share, compared to non-GAAP net income of $2.7 million, or $0.08 per share in Q1 2022.

Total Revenue
$24.8M
Previous year: $21.5M
+15.4%
EPS
$0.06
Previous year: $0.08
-25.0%
Cash and Equivalents
$71.5M
Previous year: $70.4M
+1.6%

eGain

eGain

eGain Revenue by Segment

Forward Guidance

For the second quarter of fiscal 2023, eGain expects total revenue between $25.0 million and $25.4 million, representing growth of 8% to 10% year over year, and non-GAAP net income of $1.1 million to $1.4 million, or $0.03 to $0.04 per share. For the full fiscal year 2023, eGain expects total revenue between $100.0 million to $102.0 million.

Positive Outlook

  • Total revenue of between $25.0 million to $25.4 million, representing growth of 8% to 10% year over year.
  • Non-GAAP total revenue, adjusted for constant currency, of between $25.8 million to $26.2 million, representing growth of 12% to 13%.
  • GAAP net loss of $700,000 to $1.0 million, or $0.02 to $0.03 per share.
  • Non-GAAP net income of $1.1 million to $1.4 million, or $0.03 to $0.04 per share.
  • Total revenue of between $100.0 million to $102.0 million, representing growth of 9% to 11% year over year.

Challenges Ahead

  • GAAP net loss of $700,000 to $1.0 million, or $0.02 to $0.03 per share (Q2 guidance).
  • Includes stock-based compensation expense of approximately $2.0 million (Q2 guidance).
  • Includes depreciation and amortization of approximately $130,000 (Q2 guidance).
  • GAAP net loss of $2.2 million to $3.2 million, or $0.07 to $0.10 per share (FY guidance).
  • Includes stock-based compensation expense of approximately $8.5 million (FY guidance).