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Dec 31, 2019
eGain Q2 2020 Earnings Report
eGain's Q2 2020 financial performance exceeded expectations, with SaaS revenue increasing by 19% year over year.
Key Takeaways
eGain reported solid financial results for Q2 2020, with both top and bottom line results surpassing guidance and Street consensus. SaaS revenue grew by 19% year-over-year, and the company announced a new OEM agreement with Avaya.
SaaS revenue was $14.0 million, up 19% year over year.
SaaS and professional services revenue was $15.9 million, up 16% year over year, comprising 87% of total revenue.
Total revenue was $18.2 million, up 3% year over year.
GAAP net income was $2.0 million, or $0.06 per share.
Revenue by Segment
Forward Guidance
For the third quarter of fiscal 2020, eGain expects SaaS revenue of $13.8 million to $14.1 million, SaaS and professional services revenue of $15.5 million to $15.8 million, total revenue of $17.5 million to $17.8 million, and to generate non-GAAP net income of breakeven to $0.5 million, or $0.00 to $0.01 per diluted share.
Positive Outlook
- SaaS revenue of $13.8 million to $14.1 million
- SaaS and professional services revenue of $15.5 million to $15.8 million
- Total revenue of $17.5 million to $17.8 million
- Non-GAAP net income of breakeven to $0.5 million
- Non-GAAP EPS of $0.00 to $0.01 per diluted share
Revenue & Expenses
Visualization of income flow from segment revenue to net income
Historical Earnings Impact
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Avg. Return Before/After Earnings
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