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Mar 31, 2023

eGain Q3 2023 Earnings Report

Q3 revenue was within guidance and non-GAAP net income exceeded guidance.

Key Takeaways

eGain reported Q3 fiscal year 2023 financial results, with total revenue of $23.0 million, a 4% decrease year-over-year, but a 1% decrease in constant currency. SaaS revenue was $20.9 million, up 1% year-over-year (up 3% in constant currency). GAAP net loss was $372,000, or $0.01 per share, while non-GAAP net income was $1.1 million, or $0.03 per share.

Total revenue was $23.0 million, down 4% year over year (down 1% in constant currency).

SaaS revenue was $20.9 million, up 1% year over year (up 3% in constant currency).

GAAP net loss was $372,000, or $0.01 per share on a basic and diluted basis, compared to a GAAP net loss of $615,000, or $0.02 per share on a basic and diluted basis, in Q3 2022.

Non-GAAP net income was $1.1 million, or $0.03 per share on a basic and diluted basis, compared to non-GAAP net income of $2.4 million, or $0.08 per share on a basic basis and $0.07 per share on a diluted basis, in Q3 2022.

Total Revenue
$23M
Previous year: $23.9M
-3.7%
EPS
$0.03
Previous year: $0.07
-57.1%
Gross Profit
$15.4M
Previous year: $17.4M
-11.2%
Cash and Equivalents
$81.3M
Previous year: $70.5M
+15.3%
Free Cash Flow
$980K
Previous year: $900K
+8.9%
Total Assets
$117M
Previous year: $116M
+0.7%

eGain

eGain

eGain Revenue by Segment

Forward Guidance

For the fourth quarter of fiscal 2023 ending June 30, 2023, eGain expects total revenue of between $23.4 million to $24.0 million, GAAP net income of $400,000 to $900,000, or $0.01 to $0.03 per share and Non-GAAP net income of $1.9 million to $2.4 million, or $0.06 to $0.07 per share.

Positive Outlook

  • Total revenue of between $23.4 million to $24.0 million.
  • Non-GAAP total revenue, adjusted for constant currency, of between $23.4 million to $24.0 million.
  • GAAP net income of $400,000 to $900,000, or $0.01 to $0.03 per share.
  • Includes stock-based compensation expense of approximately $1.5 million.
  • Includes depreciation and amortization of approximately $125,000.