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Mar 31, 2023
eGain Q3 2023 Earnings Report
Q3 revenue was within guidance and non-GAAP net income exceeded guidance.
Key Takeaways
eGain reported Q3 fiscal year 2023 financial results, with total revenue of $23.0 million, a 4% decrease year-over-year, but a 1% decrease in constant currency. SaaS revenue was $20.9 million, up 1% year-over-year (up 3% in constant currency). GAAP net loss was $372,000, or $0.01 per share, while non-GAAP net income was $1.1 million, or $0.03 per share.
Total revenue was $23.0 million, down 4% year over year (down 1% in constant currency).
SaaS revenue was $20.9 million, up 1% year over year (up 3% in constant currency).
GAAP net loss was $372,000, or $0.01 per share on a basic and diluted basis, compared to a GAAP net loss of $615,000, or $0.02 per share on a basic and diluted basis, in Q3 2022.
Non-GAAP net income was $1.1 million, or $0.03 per share on a basic and diluted basis, compared to non-GAAP net income of $2.4 million, or $0.08 per share on a basic basis and $0.07 per share on a diluted basis, in Q3 2022.
eGain
eGain
eGain Revenue by Segment
Revenue by Segment
Professional Services Revenue
CapyFin.com Forward Guidance
For the fourth quarter of fiscal 2023 ending June 30, 2023, eGain expects total revenue of between $23.4 million to $24.0 million, GAAP net income of $400,000 to $900,000, or $0.01 to $0.03 per share and Non-GAAP net income of $1.9 million to $2.4 million, or $0.06 to $0.07 per share.
Positive Outlook
- Total revenue of between $23.4 million to $24.0 million.
- Non-GAAP total revenue, adjusted for constant currency, of between $23.4 million to $24.0 million.
- GAAP net income of $400,000 to $900,000, or $0.01 to $0.03 per share.
- Includes stock-based compensation expense of approximately $1.5 million.
- Includes depreciation and amortization of approximately $125,000.