Frontier Communications reported strong Q4 2021 results, marked by record operational achievements as the company transitions to a fiber-first model. The company gained momentum and hit an inflection point, reaching positive total broadband net adds for the first time in more than five years.
Built fiber to a record 192,000 locations.
Added a record 45,000 fiber broadband customer net additions, reaching an inflection point in positive total broadband customer net additions for the first time in more than five years.
Delivered record-low churn across both fiber and copper broadband customers.
Achieved positive fiber Net Promoter Scores for the first time in company history.
Frontier provided guidance for the full year 2022.