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Dec 31, 2024
JetBlue Q4 2024 Earnings Report
Achieved fourth quarter operating margin of 0.7% and adjusted operating margin of 0.8%, delivering $395 million of 2024 revenue initiatives, exceeding the target by $95 million. JetForward is on track, contributing $90 million to EBIT in 2024 and helping to drive a positive adjusted operating margin outlook in 2025.
Key Takeaways
JetBlue reported a net loss of $44 million for the fourth quarter of 2024, with operating revenue of $2.3 billion, a 2.1% decrease year-over-year. The company exceeded revenue and cost expectations and improved operational reliability.
Achieved fourth quarter operating margin of 0.7% and adjusted operating margin of 0.8%.
Delivered $395 million of 2024 revenue initiatives, exceeding the target by $95 million.
JetForward is on track, helping to drive positive adjusted operating margin outlook in 2025.
On-time performance improved by six points and customer satisfaction scores improved nearly ten points in 2024 versus 2023.
JetBlue
JetBlue
Forward Guidance
JetBlue expects to reach positive operating margin in 2025 by building on the progress made in 2024, delivering on revenue and reliability initiatives as part of JetForward, and continuing cost control efforts.
Positive Outlook
- Initiatives are in place and solid momentum headed into 2025.
- Reliability initiatives are driving greater customer satisfaction.
- Network changes are in the early stages of ramp.
- Efforts to expand and enhance products and perks are resonating.
- Loyalty initiatives planned to launch in 2025 are deepening engagement with core customers.