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Mar 31, 2020
LivePerson Q1 2020 Earnings Report
Announced first quarter 2020 financial results, meeting guidance for 18% year-over-year revenue growth despite a difficult environment.
Key Takeaways
LivePerson's total revenue for the first quarter of 2020 was $78.1 million, an 18% increase compared to the same period last year. The company signed 130 deals, a 10% year-over-year increase. They are widening their revenue guidance range for 2020 to $340 million to $355 million and increasing adjusted EBITDA guidance to a range of $3.5 million to $10.5 million.
Total revenue increased by 18% year-over-year to $78.1 million.
Business operations revenue increased 18% year-over-year to $71.8 million.
Signed 130 deals in the first quarter, a 10% year-over-year increase.
Trailing-twelve-months average revenue per enterprise and mid-market customer increased greater than 20% to $365000.
Forward Guidance
LivePerson expects second quarter revenue in a range of $83.0 million to $85.0 million, up 17% to 20% year over year. The updated revenue range of $340 million to $355 million calls for 17% to 22% growth in 2020. They are increasing guidance for 2020 adjusted EBITDA to a range of $3.5 million to $10.5 million.
Positive Outlook
- Elevated usage trends in our business
- Ramping partner activity
- Broad-ranging discussions with our customers
- Focus on internal automation
- Captured efficiencies
Challenges Ahead
- Macro risks stemming from the Coronavirus pandemic that can impact our sales cycles
- Macro risks stemming from the Coronavirus pandemic that can impact customer attrition
- Uncertainties of the current macro environment
- Global economy is difficult to predict
Historical Earnings Impact
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Avg. Return Before/After Earnings
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