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Mar 31, 2022
LivePerson Q1 2022 Earnings Report
LivePerson exceeded high end of guidance on revenue, adjusted EBITDA, and gross profit margin in the first quarter and raised full-year guidance for adjusted EBITDA and gross profit margin.
Key Takeaways
LivePerson's Q1 2022 results demonstrated progress on its strategy to accelerate profitable growth, with revenue and adjusted EBITDA exceeding the top end of guidance. The company is improving its full year 2022 guidance for adjusted EBITDA and gross profit margin, and expects to see positive cash flow in the fourth quarter of 2022.
Total revenue was $130.2 million for the first quarter of 2022, an increase of 21% as compared to the same period last year.
Business operations revenue for the first quarter of 2022 increased 22% year over year to $121.1 million.
LivePerson signed five seven-figure deals and 102 deals in total in the first quarter, comprising 26 new and 76 existing customer contracts.
Trailing-twelve-months average revenue per enterprise and mid-market customer increased 32% in the first quarter to another record high of $645,000.
LivePerson
LivePerson
Forward Guidance
The Company is reaffirming a 2022 revenue guidance range of $544.8 million to $563.3 million, or 16.0% to 20.0% growth year-over-year. The company is raising its 2022 adjusted EBITDA guidance to a range of $1.0 million to $10.0 million.
Positive Outlook
- Revenue guidance range of $544.8 million to $563.3 million, or 16.0% to 20.0% growth year-over-year is reaffirmed.
- Revenue guidance range for the second quarter is $132.5 million to $135.5 million, or 11.0% to 13.0% growth year-over-year.
- Adjusted EBITDA guidance is raised to a range of $1.0 million to $10.0 million, or a 0.0% to 2.0% adjusted EBITDA margin.
- Second quarter adjusted EBITDA is guided in a range of $(9.5) million to $(5.5) million or a (7.2)% to (4.1)% adjusted EBITDA margin.
- Non-GAAP gross margin of 70% to 72% is expected for the full year 2022 and the second quarter of 2022.