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Jun 30, 2022
LivePerson Q2 2022 Earnings Report
LivePerson's second quarter 2022 results showed revenue increase and strategic shifts towards profitable growth.
Key Takeaways
LivePerson's Q2 2022 results revealed an 11% year-over-year revenue increase to $132.6 million. The company signed 45 new logo deals and achieved adjusted EBITDA at the high end of its guidance. While near-term growth is expected to be impacted by expense reductions and the elimination of low-quality revenue, LivePerson is maintaining its 2022 adjusted EBITDA guidance.
Total revenue increased by 11% year-over-year to $132.6 million.
Business operations revenue increased 12% year-over-year to $123.4 million.
Signed 45 new logo deals, a 55% increase year-over-year and a 73% increase sequentially.
Adjusted EBITDA was at the top end of the guidance range.
LivePerson
LivePerson
Forward Guidance
LivePerson anticipates revenue between $120.5 million and $123.6 million for Q3 2022, representing 1.8% to 4.5% growth year-over-year. The company is maintaining its full year 2022 adjusted EBITDA guidance to a range of $1.0 million to $10.0 million.
Positive Outlook
- Reaffirming full year guidance for adjusted EBITDA, implying operating expenses of approximately $507 million at the midpoint, a reduction of $57 million in-year.
- Guiding for third quarter adjusted EBITDA in a range of $0 million - $4.3 million or a 0% - 3.5% adjusted EBITDA margin.
- Raising guidance of non-GAAP gross margin from 70% - 72% to 72% - 74% for the full year 2022 and the third quarter of 2022.
- Maintaining expectation of positive cash flow in the fourth quarter
- Cost reduction results in the second quarter demonstrating early signs of building leverage in the business
Challenges Ahead
- Revising down 2022 revenue guidance from $544.8 million - $563.3 million to $507.1 million - $518.3 million, or 8% to 10% growth year-over-year.
- Revenue guidance range for the third quarter is $120.5 million to $123.6 million, or 1.8% to 4.5% growth year-over-year.
- Short term impact due to the P&L optimizations
- Short term impact due to reduction in costs
- Short term impact due to intentional elimination of low margin revenue