LivePerson Q3 2024 Earnings Report
Key Takeaways
LivePerson's Q3 2024 revenue reached $74.2 million, a 26.7% decrease year-over-year, but exceeded the high end of guidance. The company signed 44 deals, including 9 new customers and 2 seven-figure deals. Adjusted EBITDA was $7.3 million. They expect Q4 revenue between $65.7M - $70.7M.
Total revenue was $74.2 million, a decrease of 26.7% year-over-year.
Signed 44 deals in Q3, including 35 existing and 9 new customers.
Trailing-twelve-months average revenue per enterprise and mid-market customer (ARPC) increased 5.9% to $630,000.
Launched unified omnichannel solution, generating bookings within Avaya partnership and a strong pipeline with Fortune 500 companies.
LivePerson
LivePerson
Forward Guidance
For Q4 2024, LivePerson expects revenue between $65.7M - $70.7M, a decrease of 31% to 26% year-over-year, and adjusted EBITDA between $2.1M to $7.1M, with a margin of 3.2% to 10.0%. For the full year 2024, revenue is projected to be $305M - $310M, a decrease of 23% to 21% year-over-year, with adjusted EBITDA between $18M to $23M, a margin of 5.9% to 7.4%.
Challenges Ahead
- Total revenue to range from $65.7M - $70.7M, a decrease of 31% to 26% year over year.
- Adjusted EBITDA to range from $2.1M to $7.1M
- Revenue growth (year-over-year) (31)% - (26)%
- Revenue (in millions) $305 - $310
- Revenue growth (year-over-year) (23)% - (21)%