Washington Federal reported annual earnings of $173,438,000 and diluted earnings per share of $2.26 for the fiscal year ended September 30, 2020. Net interest margin of 2.67% in the 4th fiscal quarter of 2020 was down from 3.12% in the same quarter of the prior year. Operating expenses were $78.2 million for the 4th fiscal quarter of 2020, an increase of $5.6 million or 7.8% from the same quarter a year ago.
Achieved record growth in transaction deposit accounts, up $2.7 billion or 38%.
Teams produced record loan production of $6.2 billion, up $2.1 billion or 51%.
Net promoter score improved to 51, up from 17 just four years ago.
The company increased its credit loss allowance from $138 million to $192 million, a 39% increase.
The company sees meaningful opportunities to profitably grow the bank, particularly with projected net immigration into our markets over the next decade.