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Norfolk Southern reported a net income of $569 million, with diluted earnings per share of $2.22. The company's operating ratio was 66.5%. Adjusted figures, excluding a $99 million non-cash impairment charge, show a net income of $643 million, diluted earnings per share of $2.51, and an operating ratio of 62.5%.
Launched Precision Scheduled Railroading strategy, enhancing operational and financial performance.
Quickly executed a plan to align assets and resources with demand amid the COVID-19 pandemic.
Maintained outstanding service levels with fewer resources and reduced headcount.
Successfully idled the fifth hump in the last five quarters, achieving record productivity.