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Dec 31, 2020
Teladoc Q4 2020 Earnings Report
Reported strong financial results, with revenue growth and increased total visits, while defining a new category of whole-person virtual care.
Key Takeaways
Teladoc Health's Q4 2020 results showed significant growth, with revenue increasing by 145% year-over-year to $383.3 million and total visits up by 139% to 3.0 million. The company transformed to define a new category of whole-person virtual care. However, the company reported a net loss of $(394.0) million for the quarter, which included acquisition and integration-related costs and accelerated stock-based awards expense related to the merger with Livongo.
Q4 revenue increased 145% year-over-year to $383.3 million.
Total visits increased 139% to 3.0 million.
Net loss was $(394.0) million, including acquisition and integration costs and accelerated stock-based awards expense.
Full-year revenue grew 98% year-over-year to $1,094.0 million, and total visits increased 156% to 10.6 million.
Revenue by Geographic Location
Forward Guidance
Teladoc Health provided revenue guidance for Q1 2021 to be in the range of $445 million to $455 million and for FY 2021 to be in the range of $1.95 billion to $2.0 billion.
Positive Outlook
- Total revenue to be in the range of $445 million to $455 million for Q1 2021.
- Adjusted EBITDA to be in the range of $45 million to $48 million for Q1 2021.
- Total U.S. paid membership to be in the range of 51 million to 52 million members for Q1 2021.
- Total visits to be between 2.9 million and 3.1 million for Q1 2021.
- Total revenue to be in the range of $1.95 billion to $2.0 billion for FY 2021.
Challenges Ahead
- EBITDA to be in the range of $(46) million to $(43) million for Q1 2021.
- EBITDA to be in the range of $(110) million to $(90) million for FY 2021.
- Uncertainty of the expected path of the COVID-19 pandemic.
Revenue & Expenses
Visualization of income flow from segment revenue to net income
Historical Earnings Impact
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Avg. Return Before/After Earnings
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