Jun 30, 2023

Hanover Q2 2023 Earnings Report

Hanover experienced a net loss due to elevated storm activity, but made progress on its margin recapture plan.

Key Takeaways

The Hanover Insurance Group reported a net loss of $69.2 million for the second quarter of 2023, compared to a net income of $22.7 million in the prior-year quarter. The combined ratio was 111.3%, with catastrophe losses significantly impacting results. However, net premiums written increased by 8.6%, and the company is focused on margin recapture and leveraging its diversified portfolio for profitable growth.

Combined ratio was 111.3%, or 92.8% excluding catastrophes.

Catastrophe losses totaled $261.6 million, driven by convective storms and hail damage, primarily affecting Personal Lines.

Net premiums written increased by 8.6%, with contributions from all segments.

Renewal price increases were 15.9% in Personal Lines, 11.4% in Specialty, and 11.3% in Core Commercial.

Total Revenue
$1.45B
Previous year: $1.33B
+8.6%
EPS
-$1.91
Previous year: $2.32
-182.3%
Core Commercial Price Increase
95.8%
Previous year: 92.6%
+3.5%
Personal Lines Price Increase
138%
Previous year: 103.2%
+33.7%
Gross Profit
$1.35B
Previous year: $1.15B
+17.3%
Cash and Equivalents
$168M
Previous year: $146M
+14.9%
Free Cash Flow
$22.9M
Previous year: $3.6M
+536.1%
Total Assets
$14.2B
Previous year: $13.6B
+4.3%

Hanover

Hanover

Hanover Revenue by Segment

Forward Guidance

The Hanover is focused on advancing its margin recapture plan and leveraging its diversified portfolio to drive long-term, sustainable profitable growth. They are implementing pricing actions and changes to product terms and conditions to restore profitability in Personal Lines.

Positive Outlook

  • Renewal pricing in Personal Lines continues to track above original expectations, with average price increases of 21.7% in homeowners and 12.0% in auto.
  • Changes to product terms and conditions in homeowners are expected to come online starting in the third quarter, foreshadowing meaningful improvement in this business.
  • Specialty business continued to deliver exceptional results, generating an 88.4% combined ratio and solid premium growth of 7.6%.
  • Core Commercial business significantly reduced ex-CAT large losses and posted an improvement in the loss ratio compared to the second quarter last year, while increasing pricing by 11.3%.
  • Expense ratio of 30.6%, keeping the company on track to achieve its savings target for the full year 2023.

Challenges Ahead

  • Elevated storm activity presented challenges for the industry.
  • Net loss of $69.2 million, or $(1.94) per basic share, in the second quarter of 2023.
  • Personal Lines operating loss before income taxes was $194.1 million.
  • Personal Lines combined ratio was 138.0%, compared to 103.2% in the prior-year quarter.
  • Book value per share decreased by 6.4% from March 31, 2023.