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CXApp Q1 2025 Earnings Report
CXApp Inc. reported strong Q1'25 customer success metrics and adoption of its Agentic AI-based CXAI Platform, achieving significant progress in financial metrics and customer engagement.
Key Takeaways
CXApp Inc. announced strong Q1 2025 financial results, highlighting significant progress in customer success metrics, including 130%+ ARR expansion growth from three large Fortune 500 clients, a 99% subscription to one-time revenue split, and an 88% gross margin. The company also reported an EPS of -0.08, an improvement from the previous year, driven by reduced operating expenses and derivative liability.
Three largest customers renewed and increased combined ARR by over 130%, indicating strong platform usage.
Subscription revenue now accounts for 99% of total revenue, up from 87% in Q1 2024, leading to more recurring revenue.
Gross Margin improved to 88% from 82% in Q1 2024.
EPS improved to -0.08 from -0.34 in Q1 2024 due to reduced operating expenses and derivative liability.
CXApp
CXApp
Forward Guidance
CXApp Inc. is well-positioned for consistent, sustainable growth in 2025 and beyond, driven by continued focus on user engagement, operational resilience, and its agentic AI platform. The company anticipates significant expansion demand from existing customers and new enterprise clients, leveraging its technology and healthy balance sheet.
Positive Outlook
- Continued momentum in providing best-in-class employee experience platform.
- Analytics platform CXAI VU and upcoming agentic AI solutions position the company well for future growth.
- Leading the industry with a disruptive offering for the multi-billion RTO problem.
- Leveraging cutting-edge AI technology to enhance productivity, engagement, and efficiency in the enterprise.
- New generative AI capabilities to automate complex workflows and offer intelligent solutions.