CXApp Inc. announced strong Q4 2024 and Annual 2024 financial results, highlighting a successful transition to an AI-centric subscription application business model. The company achieved double-digit ARR growth, increased subscription revenue split to 87%, improved Net Revenue Retention to 101%, and expanded Gross Margin to 82%. Significant progress was made in customer adoption and employee engagement, including the deployment of new products like CXAI Kiosk and CXAI VU.
CXApp achieved double-digit Annual Recurring Revenue (ARR) growth from 2023.
The subscription to one-time revenue split increased to 87% in 2024 from 78% in 2023, indicating a stronger recurring revenue model.
Net Revenue Retention (NRR) improved significantly to 101% from 73%, demonstrating higher recurring revenue retention.
Gross Margin (GM) increased to 82% from 78%, reflecting more profitable revenue.
CXApp anticipates 2025 to be a banner year, expecting significant expansion demand from existing customers and new enterprise clients, driven by its Agentic AI offerings and strong balance sheet.