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Sep 30, 2023

Frontdoor Q3 2023 Earnings Report

Frontdoor's Q3 2023 performance was marked by revenue growth, margin expansion and increased profitability.

Key Takeaways

Frontdoor reported an 8% increase in revenue to $524 million for Q3 2023. Gross profit margin expanded by 760 bps to 51%, and net income more than doubled to $71 million. Adjusted EBITDA increased by 61% to $128 million. The company is raising its full-year 2023 outlook for revenue, Adjusted EBITDA, and share repurchases.

Revenue increased by 8% to $524 million, driven by price increases.

Gross profit margin expanded significantly to 51% due to pricing, process improvements and favorable cost development.

Net income more than doubled, reaching $71 million.

Adjusted EBITDA increased by 61% to $128 million.

Total Revenue
$524M
Previous year: $484M
+8.3%
EPS
$0.94
Previous year: $0.56
+67.9%
Home Service Plans
2.04
Previous year: 2.16M
-100.0%
Gross Profit
$268M
Previous year: $210M
+27.6%
Cash and Equivalents
$320M
Previous year: $244M
+31.1%
Free Cash Flow
$22M
Previous year: -$25M
-188.0%
Total Assets
$1.17B
Previous year: $1.1B
+6.7%

Frontdoor

Frontdoor

Frontdoor Revenue by Segment

Forward Guidance

Frontdoor is raising its full-year 2023 revenue outlook to $1.765 billion to $1.775 billion and Adjusted EBITDA outlook to $320 million to $330 million. The company expects fourth-quarter revenue of $350 million to $360 million and Adjusted EBITDA of approximately $20 million to $30 million.

Positive Outlook

  • Raised revenue outlook to $1.765B to $1.775B
  • Renewals channel revenue growth of nearly 15%
  • Increased gross profit margin to 48.0% to 49.5%
  • Increased Adjusted EBITDA outlook to $320M to $330M
  • Narrowed capital expenditures to approximately $35M

Challenges Ahead

  • Direct-to-Consumer channel revenue decline in the low double-digit range
  • Real Estate channel revenue decline in the mid-20% range
  • Number of home service plans is expected to decline in the mid-to-upper single digits.
  • Revenue of $350 million to $360 million for Q4
  • Adjusted EBITDA of approximately $20 million to $30 million for Q4

Revenue & Expenses

Visualization of income flow from segment revenue to net income