•
Dec 31, 2023

Frontdoor Q4 2023 Earnings Report

Revenue increased, gross profit margin improved, and net income increased.

Key Takeaways

Frontdoor reported an 8% increase in revenue to $366 million and a net income of $9 million for Q4 2023. The gross profit margin increased by 570 basis points to 48%. Adjusted EBITDA increased by $12 million to $45 million.

Revenue increased 8% to $366 million.

Gross profit margin increased 570 basis points to 48%.

Net income was $9 million.

Adjusted EBITDA increased $12 million to $45 million.

Total Revenue
$366M
Previous year: $339M
+8.0%
EPS
$0.2
Previous year: $0.13
+53.8%
Gross Profit
$177M
Previous year: $145M
+22.1%
Cash and Equivalents
$325M
Previous year: $292M
+11.3%
Free Cash Flow
$56M
Previous year: $52M
+7.7%
Total Assets
$1.09B
Previous year: $1.08B
+0.6%

Frontdoor

Frontdoor

Frontdoor Revenue by Segment

Forward Guidance

Frontdoor anticipates revenue between $370 million and $380 million and Adjusted EBITDA between $40 million and $50 million for Q1 2024. For the full year 2024, Frontdoor projects revenue between $1.81 billion and $1.84 billion and Adjusted EBITDA between $350 million and $360 million.

Positive Outlook

  • Mid-single digit increase in renewals channel revenue.
  • Approximately 30% increase in other revenue, which is primarily driven by the new HVAC program.
  • Targeting full year share repurchases of approximately $100 million.
  • Gross profit margin of 48.5% to 49.5%.
  • Annual effective tax rate of approximately 25%.

Challenges Ahead

  • Approximately 10% decline in direct-to-consumer channel revenue.
  • A 15% to 20% decline in real estate channel revenue.
  • The number of home warranties is expected to decline 1% to 3%.
  • SG&A of $580 million to $595 million, which is slightly higher than the prior year due to normal cost inflation in general and administrative expenses.
  • Adjusted EBITDA of $40 million to $50 million, a decline from the prior-year period as a result of increased marketing investments to drive first-year direct-to-consumer customer count.

Revenue & Expenses

Visualization of income flow from segment revenue to net income