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Principal Financial Group successfully navigated the COVID-19 pandemic by prioritizing employee safety, maintaining operations, and supporting customers. The company started 2020 with financial strength and stability, providing over $25 million in customer relief and community support.
Principal redirected resources to maintain operations during the COVID-19 pandemic.
The company continued to serve customers worldwide without significant interruption.
Principal prioritized the health and safety of its nearly 18,000 global employees, with 95% working remotely.
The company provided over $25 million in customer relief and support to communities.
The company did not provide specific forward guidance in the text.