GoHealth experienced a challenging second quarter in 2025 with a significant net loss and a decrease in revenue compared to the prior year. The company undertook strategic capital and governance actions, including securing new term loans and amending existing credit agreements, to improve financial flexibility and support future operations, particularly heading into the Medicare annual enrollment period. Despite a decline in submissions and sales per submission, the company aims to strengthen its position in a consolidating industry.
GoHealth reported a net loss of $115.989 million in Q2 2025, a substantial increase from the $59.314 million loss in Q2 2024.
Total net revenues decreased by 11.2% to $94.048 million in Q2 2025, down from $105.870 million in Q2 2024.
The company secured new senior secured superpriority term loans totaling $115 million and amended its existing credit agreement to waive near-term principal payments through 2026, aiming to enhance liquidity and financial flexibility.
Operating income showed a significant loss of $99.386 million in Q2 2025, compared to a loss of $40.610 million in the same period last year, largely due to a $53 million intangible asset impairment charge.
GoHealth expects the recently secured strategic capital and governance actions to significantly enhance its financial flexibility and long-term positioning, allowing it to maintain compliance with debt covenants and fund operations for the next 12 months and beyond. The company plans to pursue disciplined growth and assess transformative opportunities in the Medicare market.