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Sep 30, 2021
GoHealth Q3 2021 Earnings Report
Reported a 30% increase in revenue and reaffirmed full-year guidance.
Key Takeaways
GoHealth reported a 30% increase in third-quarter revenue to $211.7 million and reaffirmed its full-year 2021 guidance. The company's Medicare—Internal revenue increased 19% to $158.6 million, and Medicare Advantage Approved Submissions increased 100% compared to the prior year period. However, the company experienced a net loss of $55.4 million and a decrease in Adjusted EBITDA due to strategic investments.
Total company revenue grew 30% to $211.7 million.
Medicare—Internal net revenue increased 19% to $158.6 million.
LTV Per carrier Approved MA Submission decreased 6% to $926.
Adjusted EBITDA decreased 136% to negative $14.1 million due to investments in agent capacity, marketplace technology, branding, and the Encompass Platform.
GoHealth
GoHealth
Forward Guidance
The Company is reaffirming its financial outlook for the fiscal year ending December 31, 2021 based on current market conditions and expectations:
Positive Outlook
- Full-year 2021 net revenue of $1,200 - $1,300 million, representing year-over-year growth of 37% - 48%
- Full-year 2021 commission revenue of $1,000 - $1,100 million, representing year-over-year growth of 49% - 64%, fueled by the Company’s continued investment in its Medicare business, including GoHealth’s Encompass Platform
- Full-year 2021 Adjusted EBITDA1 of $300 - $330 million, representing year-over-year growth of 11% - 22%