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Dec 31, 2020
Sprout Social Q4 2020 Earnings Report
Sprout Social's Q4 2020 financial results exceeded guidance, demonstrating strong growth and customer acquisition.
Key Takeaways
Sprout Social reported Q4 2020 total revenue of $37.3 million, a 33% increase compared to Q4 2019. The company grew its customer base to 26,718 and achieved a dollar-based net retention rate greater than 110%.
Total revenue increased by 33% to $37.3 million compared to Q4 2019.
GAAP operating loss was ($5.8) million, improved from ($25.9) million in Q4 2019.
The number of customers grew to 26,718 as of December 31, 2020.
Dollar-based net retention rate in Q4 of 2020 was greater than 110%.
Revenue by Segment
Forward Guidance
For Q1 2021, Sprout Social expects total revenue between $39.6 and $39.7 million, representing 30% growth. For the full year 2021, the company anticipates total revenue between $172 and $173 million, also projecting 30% growth.
Positive Outlook
- Expects total revenue between $39.6 and $39.7 million for Q1 2021, or overall growth of 30%.
- Estimates organic growth rate will be 100-300bps faster than the overall growth rate in Q1.
- Anticipates non-GAAP operating loss between ($5.4) million and ($5.0) million for Q1 2021.
- Projects non-GAAP net loss per share of between ($0.11) and ($0.10) for Q1 2021.
- Forecasts total revenue between $172 to $173 million for full year 2021, or overall growth of 30%.
Challenges Ahead
- Expects non-GAAP operating loss between ($22.0) and ($19.0) million for full year 2021.
- Estimates non-GAAP net loss per share of between ($0.40) and ($0.37) for full year 2021.
- The company's outlook is based on assumptions subject to change and outside of their control.
Historical Earnings Impact
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Avg. Return Before/After Earnings
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