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Jan 31, 2023

Sprinklr Q4 2023 Earnings Report

Sprinklr's Q4 performance showed strong results driven by efficient execution and customer value creation with the Unified-CXM platform.

Key Takeaways

Sprinklr reported a 22% year-over-year increase in total revenue for Q4 2023, reaching $165.3 million. Subscription revenue grew by 26% year-over-year to $148.3 million. The company achieved non-GAAP profitability and generated positive free cash flow, driven by operational improvements.

Total revenue for Q4 reached $165.3 million, a 22% increase year-over-year.

Subscription revenue for Q4 was $148.3 million, up 26% year-over-year.

Net cash provided by operating activities was $22.1 million, with a free cash flow of $16.3 million in Q4.

Total RPO reached $719.5 million, a 26% increase year-over-year, and cRPO was $485.2 million, up 23% year-over-year.

Total Revenue
$165M
Previous year: $136M
+21.9%
EPS
$0.06
Previous year: -$0.05
-220.0%
Customers with >$1M Revenue
108
Previous year: 82
+31.7%
Gross Profit
$126M
Previous year: $95.9M
+31.4%
Cash and Equivalents
$188M
Previous year: $321M
-41.4%
Free Cash Flow
$16.3M
Previous year: -$15.9M
-202.1%
Total Assets
$1.02B
Previous year: $920M
+11.4%

Sprinklr

Sprinklr

Sprinklr Revenue by Segment

Forward Guidance

Sprinklr provided guidance for Q1 2024 and full fiscal year 2024.

Positive Outlook

  • Subscription revenue between $153 million and $155 million for Q1 2024.
  • Total revenue between $168 million and $170 million for Q1 2024.
  • Non-GAAP operating income between $3 million and $5 million for Q1 2024.
  • Non-GAAP net income per share between $0.00 and $0.01, assuming 268 million weighted average shares outstanding for Q1 2024.
  • Subscription revenue between $644 million and $648 million for full year fiscal 2024.

Challenges Ahead

  • Total revenue between $710 million and $714 million for full year fiscal 2024.
  • Non-GAAP operating income between $41 million and $45 million for full year fiscal 2024.
  • Non-GAAP net income per share between $0.13 and $0.15, assuming 273 million weighted average shares outstanding for full year fiscal 2024.

Revenue & Expenses

Visualization of income flow from segment revenue to net income