•
Dec 31, 2020

ExlService Q4 2020 Earnings Report

ExlService's Q4 2020 financial results were announced, revealing a mix of challenges and achievements. While revenue decreased slightly, the company saw improvements in EPS and operating income margin.

Key Takeaways

ExlService reported Q4 2020 revenues of $249.0 million, a 3.1% decrease year-over-year. Diluted EPS (GAAP) increased to $0.94, up from $0.62 in Q4 2019, and adjusted diluted EPS (Non-GAAP) rose to $1.14, up from $0.79 in the same period last year. The company's operating income margin also improved, reaching 15.4% compared to 9.1% in Q4 2019.

Revenues for Q4 2020 decreased to $249.0 million, a 3.1% decrease compared to Q4 2019.

Q4 Diluted EPS (GAAP) increased to $0.94, up from $0.62 in Q4 2019.

Q4 Adjusted Diluted EPS (Non-GAAP) increased to $1.14, up from $0.79 in Q4 2019.

Operating income margin for Q4 2020 was 15.4%, compared to 9.1% for Q4 2019.

Total Revenue
$249M
Previous year: $257M
-3.1%
EPS
$0.23
Previous year: $0.16
+43.8%
Operating Margin
15.4%
Previous year: 9.1%
+69.2%
Gross Margin
39.4%
Previous year: 34.5%
+14.2%
Gross Profit
$98.2M
Previous year: $88.6M
+10.8%
Cash and Equivalents
$219M
Previous year: $119M
+83.4%
Free Cash Flow
$69M
Previous year: $54.6M
+26.4%
Total Assets
$1.25B
Previous year: $1.18B
+5.5%

ExlService

ExlService

ExlService Revenue by Segment

Forward Guidance

EXL expects 2021 revenue to be in the range of $1.04 billion to $1.06 billion, representing a 9% to 11% increase year-over-year. They expect adjusted diluted EPS to be in the range of $3.90 to $4.05, representing a 10% to 15% increase over the prior year.

Positive Outlook

  • Revenue of $1.04 billion to $1.06 billion is expected.
  • Represents an increase of 9% to 11% on a reported basis from 2020 revenues.
  • Increase of 8% to 10% on a constant currency basis from 2020.
  • Adjusted diluted earnings per share of $3.90 to $4.05 is expected.
  • Represents an increase of 10% to 15% from 2020 adjusted diluted EPS.

Revenue & Expenses

Visualization of income flow from segment revenue to net income