Mar 31, 2021

ServiceNow Q1 2021 Earnings Report

ServiceNow's Q1 2021 financial results were reported, showcasing substantial growth in subscription revenues and customer base.

Key Takeaways

ServiceNow reported a strong start to 2021, with significant growth in subscription revenues and remaining performance obligations. The company's focus on digital transformation and continuous innovation drove the results, with subscription revenues increasing by 30% year-over-year and current remaining performance obligations growing by 33%.

Subscription revenues reached $1,293 million, marking a 30% year-over-year increase.

Current remaining performance obligations totaled $4.4 billion, a 33% increase year-over-year.

The company's customer base with over $1 million in annual contract value grew to 1,146, representing a 23% year-over-year increase.

ServiceNow launched the Now Platform Quebec release and acquired Intellibot to enhance workflow automation capabilities.

Total Revenue
$1.36B
Previous year: $1.05B
+30.0%
EPS
$1.52
Previous year: $1.05
+44.8%
Customers with >$1M ACV
1.15K
Gross Profit
$1.06B
Previous year: $823M
+28.9%
Cash and Equivalents
$1.82B
Previous year: $809M
+125.1%
Free Cash Flow
$620M
Previous year: $409M
+51.6%
Total Assets
$8.82B
Previous year: $6.2B
+42.3%

ServiceNow

ServiceNow

ServiceNow Revenue by Segment

Forward Guidance

ServiceNow will provide forward-looking guidance in connection with this quarterly announcement on its earnings conference call and webcast.