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Oct 31, 2020
PagerDuty Q3 2021 Earnings Report
PagerDuty's Q3 2021 financial results showcased revenue growth and customer expansion.
Key Takeaways
PagerDuty announced strong third-quarter results, exceeding guidance and consensus. Revenue increased by 26% year-over-year, driven by the growing importance of their platform for customer's digital transformation. The company also saw continued expansion within existing customers and growth in total customer count.
Total revenue was $53.8 million, up 25.8% year-over-year.
GAAP gross margin was 85.7%, compared to 84.5% in the third quarter of fiscal 2020.
PagerDuty had 13,725 customers as of October 31, 2020.
Free cash flow was $4.5 million, or 8.4% of revenue, compared to $2.3 million, or 5.3% of revenue, in the third quarter of fiscal 2020.
PagerDuty
PagerDuty
Forward Guidance
For the fourth quarter of fiscal 2021, PagerDuty expects total revenue of $57.0 million - $58.0 million, representing a growth rate of 24% - 26% year-over-year and Non-GAAP net loss per share of $0.12 - $0.11 assuming approximately 82 million shares.
Positive Outlook
- Total revenue of $57.0 million - $58.0 million, representing a growth rate of 24% - 26% year-over-year
- Continued Expansion Within Existing Customers
- PagerDuty's free plan, which was formally introduced in the quarter, is gaining traction
- In the third quarter of fiscal 2021, along with Rundeck, PagerDuty reached over 500 partner ecosystem integrations
- PagerDuty also had a record quarter for channel partner sell-through and formed a global strategic alliance with Tata Consultancy Services, one of the top five global systems integrators.
Challenges Ahead
- Non-GAAP net loss per share of $0.12 - $0.11 assuming approximately 82 million shares
- GAAP operating loss was $21.8 million, or GAAP operating margin of negative 40.6%
- GAAP net loss was $20.6 million, compared to $15.3 million in the third quarter of fiscal 2020.
- The effect of uncertainties related to the COVID-19 pandemic on U.S. and global markets
- Our ability to achieve and maintain future profitability