•
Oct 31, 2020

PagerDuty Q3 2021 Earnings Report

PagerDuty's Q3 2021 financial results showcased revenue growth and customer expansion.

Key Takeaways

PagerDuty announced strong third-quarter results, exceeding guidance and consensus. Revenue increased by 26% year-over-year, driven by the growing importance of their platform for customer's digital transformation. The company also saw continued expansion within existing customers and growth in total customer count.

Total revenue was $53.8 million, up 25.8% year-over-year.

GAAP gross margin was 85.7%, compared to 84.5% in the third quarter of fiscal 2020.

PagerDuty had 13,725 customers as of October 31, 2020.

Free cash flow was $4.5 million, or 8.4% of revenue, compared to $2.3 million, or 5.3% of revenue, in the third quarter of fiscal 2020.

Total Revenue
$53.8M
Previous year: $42.8M
+25.8%
EPS
-$0.09
Previous year: -$0.1
-10.0%
Total Paid Customers
13.73K
Previous year: 13.5K
+1.7%
Gross Profit
$46.1M
Cash and Equivalents
$337M
Free Cash Flow
$4.5M
Total Assets
$778M

PagerDuty

PagerDuty

Forward Guidance

For the fourth quarter of fiscal 2021, PagerDuty expects total revenue of $57.0 million - $58.0 million, representing a growth rate of 24% - 26% year-over-year and Non-GAAP net loss per share of $0.12 - $0.11 assuming approximately 82 million shares.

Positive Outlook

  • Total revenue of $57.0 million - $58.0 million, representing a growth rate of 24% - 26% year-over-year
  • Continued Expansion Within Existing Customers
  • PagerDuty's free plan, which was formally introduced in the quarter, is gaining traction
  • In the third quarter of fiscal 2021, along with Rundeck, PagerDuty reached over 500 partner ecosystem integrations
  • PagerDuty also had a record quarter for channel partner sell-through and formed a global strategic alliance with Tata Consultancy Services, one of the top five global systems integrators.

Challenges Ahead

  • Non-GAAP net loss per share of $0.12 - $0.11 assuming approximately 82 million shares
  • GAAP operating loss was $21.8 million, or GAAP operating margin of negative 40.6%
  • GAAP net loss was $20.6 million, compared to $15.3 million in the third quarter of fiscal 2020.
  • The effect of uncertainties related to the COVID-19 pandemic on U.S. and global markets
  • Our ability to achieve and maintain future profitability