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Sep 30, 2023
eHealth Q3 2023 Earnings Report
eHealth delivered solid Q3 results with a revenue increase of 21% year-over-year, driven by favorable member retention trends and an increase in Medicare Advantage lifetime value. The company also invested substantially in scaling its telesales organization and completed a full rebrand.
Key Takeaways
eHealth, Inc. reported a 21% increase in revenue to $64.7 million for Q3 2023. The company's net loss improved to $37.0 million, and adjusted EBITDA improved to $(28.1) million. The company successfully completed AEP preparations and achieved licensed agent headcount goals.
Q3 2023 revenue increased 21% year-over-year to $64.7 million.
Medicare Advantage LTV increased 5% to $997 from $953 in Q3 2022.
Q3 2023 GAAP net loss improved to $37.0 million compared to $39.1 million in Q3 2022.
Q3 2023 adjusted EBITDA improved to $(28.1) million compared to $(33.1) million in Q3 2022.
Revenue by Segment
Forward Guidance
eHealth reiterates guidance for the full year ending December 31, 2023.
Positive Outlook
- Total revenue is expected to be in the range of $439 million to $459 million.
- GAAP net loss is expected to be in the range of $46 million to $26 million.
- Adjusted EBITDA is expected to be in the range of $(3) million to $17 million.
- Operating cash flow is expected to be in the range of $(30) million to $(15) million.
Revenue & Expenses
Visualization of income flow from segment revenue to net income
Historical Earnings Impact
Analyze how earnings announcements historically affect stock price performance
Avg. Return Before/After Earnings
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