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Dec 31, 2022
eHealth Q4 2022 Earnings Report
eHealth reported strong FY 2022 results and Q4 2022 net income, with significant improvements in operating efficiency and adjusted EBITDA.
Key Takeaways
eHealth, Inc. announced its Q4 and FY 2022 financial results, outperforming the high end of its FY 2022 guidance. The company reported a Q4 net income of $20.7 million, a significant improvement from the previous year's net loss, and a 76% increase in adjusted EBITDA. These results were driven by operational efficiencies and cost savings.
Q4 2022 net income was $20.7 million, compared to a net loss of $32.2 million in Q4 2021.
Adjusted EBITDA improved 76% compared to Q4 2021, with the adjusted EBITDA margin more-than-doubling from 12% to 25%.
Telephonic conversion rate increased by 25% in Q4 2022.
Medicare Advantage LTV increased to $1,033 from $1,017 in Q4 2021, a 2% improvement.
Forward Guidance
eHealth provided guidance for the full year ending December 31, 2023, expecting total revenue in the range of $420 million to $440 million and adjusted EBITDA in the range of $(15) million to $5 million.
Positive Outlook
- Total revenue is expected to be in the range of $420 million to $440 million.
- Expects return to revenue growth at 6%.
- Achieving GAAP net loss of roughly $45.0 million.
- Year-over-year improvement in adjusted EBITDA of roughly $37.0 million.
- Expect to have sufficient liquidity to support our business needs and objectives in FY 2023.
Challenges Ahead
- GAAP net loss is expected to be in the range of $55 million to $35 million.
- Adjusted EBITDA is expected to be in the range of $(15) million to $5 million.
- Operating cash flow is expected to be in the range of $(30) million to $(15) million.
Historical Earnings Impact
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Avg. Return Before/After Earnings
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