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Mar 31, 2021

Five9 Q1 2021 Earnings Report

Five9's first quarter of 2021 resulted in record revenue with a growth of 45%.

Key Takeaways

Five9 reported record first-quarter revenue of $137.9 million, a 45% increase year-over-year. The company's performance was driven by success with enterprises, product innovation, and go-to-market execution. Five9 raised its 2021 guidance for both revenue and bottom line.

Revenue for the first quarter of 2021 increased 45% to a record $137.9 million, compared to $95.1 million for the first quarter of 2020.

GAAP net loss for the first quarter of 2021 was $(12.3) million, or $(0.18) per basic share, compared to GAAP net loss of $(7.4) million, or $(0.12) per basic share, for the first quarter of 2020.

Non-GAAP net income for the first quarter of 2021 was $16.1 million, or $0.23 per diluted share, compared to non-GAAP net income of $11.1 million, or $0.17 per diluted share, for the first quarter of 2020.

Adjusted EBITDA for the first quarter of 2021 was $22.2 million, or 16.1% of revenue, compared to $14.1 million, or 14.9% of revenue, for the first quarter of 2020.

Total Revenue
$138M
Previous year: $95.1M
+45.0%
EPS
$0.23
Previous year: $0.17
+35.3%
Gross Profit
$78.1M
Previous year: $55.1M
+41.8%
Cash and Equivalents
$176M
Previous year: $156M
+13.1%
Free Cash Flow
$5.54M
Previous year: $4.35M
+27.3%
Total Assets
$1.12B
Previous year: $504M
+122.1%

Five9

Five9

Forward Guidance

Five9 provides guidance based on current market conditions and expectations, subject to various cautionary factors, including risks and uncertainties associated with the COVID-19 pandemic.

Positive Outlook

  • Full year 2021 revenue is expected to be in the range of $548.5 to $551.5 million.
  • GAAP net loss for the full year 2021 is projected to be in the range of $(63.4) to $(60.4) million, or $(0.91) to $(0.87) per basic share.
  • Non-GAAP net income for the full year 2021 is expected to be in the range of $65.2 to $68.2 million, or $0.89 to $0.93 per diluted share.
  • Second quarter of 2021 revenue is projected to be in the range of $131.5 to $132.5 million.
  • GAAP net loss for the second quarter of 2021 is projected to be in the range of $(25.9) to $(24.9) million, or $(0.38) to $(0.36) per basic share.

Challenges Ahead

  • Non-GAAP net income for the second quarter of 2021 is expected to be in the range of $9.1 to $10.1 million, or $0.13 to $0.14 per diluted share.