Sep 30, 2024

Freshworks Q3 2024 Earnings Report

Freshworks delivered a strong Q3 2024 with significant revenue growth and improvements in operating activities and free cash flow margins.

Key Takeaways

Freshworks reported a strong third quarter with revenue of $186.6 million, a 22% year-over-year increase. The company saw improvements in net cash provided by operating activities margin to 23% and free cash flow margin to 21%.

Revenue grew 22% year-over-year to $186.6 million.

GAAP loss from operations was $(38.9) million.

Non-GAAP income from operations was $24.0 million.

Net cash provided by operating activities was $42.3 million.

Total Revenue
$187M
Previous year: $154M
+21.5%
EPS
$0.11
Previous year: $0.08
+37.5%
Customers Paying >$5k ARR
22.36K
Previous year: 19.55K
+14.4%
Net Dollar Retention Rate
107%
Previous year: 108%
-0.9%
Gross Profit
$157M
Previous year: $127M
+23.2%
Cash and Equivalents
$391M
Previous year: $458M
-14.7%
Free Cash Flow
$40.1M
Previous year: $22.1M
+81.4%
Total Assets
$1.58B
Previous year: $1.42B
+11.1%

Freshworks

Freshworks

Forward Guidance

Freshworks provided estimates for the fourth quarter and full year 2024, raising full year revenue, non-GAAP income from operations and non-GAAP net income per share guidance.

Positive Outlook

  • Q4 2024 Revenue is expected to be $187.8 - $190.8 million, representing a year-over-year growth of 17% - 19%.
  • Full Year 2024 Revenue is expected to be $713.6 - $716.6 million, representing a 20% year-over-year growth.
  • Q4 2024 Non-GAAP income from operations is expected to be $22.0 - $24.0 million.
  • Full Year 2024 Non-GAAP income from operations is expected to be $80.8 - $82.8 million.
  • Q4 2024 Non-GAAP net income per share is expected to be $0.09 - $0.10.

Challenges Ahead

  • Estimates are based on current market conditions and expectations.
  • Revenue growth rates are adjusted for constant currency.
  • Estimates are subject to various important cautionary factors.
  • Estimates for fourth quarter 2024 and full year 2024 include the estimates of Device42, Inc.
  • The company has not reconciled estimates for non-GAAP financial measures to GAAP due to the uncertainty and potential variability of expenses that may be incurred in the future.