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Dec 31, 2021
Freshworks Q4 2021 Earnings Report
Freshworks surpassed $100 million in quarterly revenue and achieved 44% year-over-year growth
Key Takeaways
Freshworks Inc. announced financial results for the fourth quarter and full year ended December 31, 2021. Total revenue was $105.5 million, representing growth of 44% compared to the fourth quarter of 2020.
Total revenue was $105.5 million, representing growth of 44% compared to the fourth quarter of 2020.
GAAP (loss) from operations was $(56.4) million, compared to $(3.4) million in the fourth quarter of 2020.
Non-GAAP (loss) from operations was $(10.7) million, compared to $(2.3) million in the fourth quarter of 2020.
Number of customers contributing more than $5,000 in ARR was 14,814, an increase of 28% year-over-year.
Freshworks
Freshworks
Forward Guidance
Freshworks is providing estimates for the first quarter and full year 2022 based on current market conditions and expectations.
Positive Outlook
- First Quarter 2022 Total revenue of $107.0 million - $109.0 million
- First Quarter 2022 Non-GAAP loss from operations of $(12.5) million - $(10.5) million
- First Quarter 2022 Non-GAAP net loss per share of $(0.07) - $(0.05)
- Full Year 2022 Total revenue of $486.5 million - $495.0 million
- Full Year 2022 Non-GAAP loss from operations of $(56.5) million - $(48.5) million
Challenges Ahead
- Non-GAAP net loss per share of $(0.23) - $(0.19)
- Estimates are subject to various important cautionary factors referenced in the section entitled “Forward-Looking Statements”
- Risks and uncertainties associated with the ongoing COVID-19 pandemic.
- Freshworks has not reconciled its estimates for non-GAAP loss from operations to GAAP loss from operations or non-GAAP net loss per share to GAAP net loss per share
- A reconciliation is not available without unreasonable effort.