Dec 31, 2022

Freshworks Q4 2022 Earnings Report

Freshworks' Q4 2022 financial results showcased revenue growth and improved cash flow amidst macroeconomic uncertainty.

Key Takeaways

Freshworks reported a 26% year-over-year revenue increase in Q4 2022, reaching $133.2 million. The company's focus on product innovation and business expansion drove revenue growth and improved cash flow, with $7.2 million in net cash from operating activities and $4 million in free cash flow during the quarter.

Total revenue was $133.2 million, representing 26% growth compared to Q4 2021.

GAAP loss from operations was $(60.6) million, compared to $(56.4) million in Q4 2021.

Non-GAAP net income per share was $0.01, compared to $(0.06) in Q4 2021.

Free cash flow was $4.0 million, compared to $2.8 million in Q4 2021.

Total Revenue
$133M
Previous year: $105M
+26.3%
EPS
$0.01
Previous year: -$0.06
-116.7%
Customers Paying >$5k ARR
17.72K
Previous year: 14.81K
+19.6%
Net Dollar Retention Rate
108%
Previous year: 114%
-5.3%
Gross Profit
$108M
Previous year: $85.1M
+27.0%
Cash and Equivalents
$304M
Previous year: $748M
-59.3%
Free Cash Flow
$4M
Previous year: $2.8M
+42.9%
Total Assets
$1.38B
Previous year: $1.48B
-6.9%

Freshworks

Freshworks

Forward Guidance

Freshworks provided estimates for Q1 and Full Year 2023 based on current market conditions and expectations, with revenue growth rates adjusted for constant currency.

Positive Outlook

  • Q1 2023 Revenue is expected to be $133.0 - $135.0 million.
  • Q1 2023 Year-over-year growth of 16% - 18%.
  • Q1 2023 Year-over-year growth adjusting for constant currency of 19% - 21%.
  • Full Year 2023 Revenue is expected to be $575.0 - $590.0 million.
  • Full Year 2023 Non-GAAP loss from operations ($14.0) - ($6.0) million.

Challenges Ahead

  • Q1 2023 Non-GAAP loss from operations is expected to be ($9.0) - ($7.0) million.
  • Q1 2023 Non-GAAP net loss per share is expected to be ($0.03) - ($0.01).
  • Full Year 2023 Year-over-year growth of 15% - 18%.
  • Full Year 2023 Year-over-year growth adjusting for constant currency of 16% - 19%.
  • Full Year 2023 Non-GAAP net loss per share is expected to be ($0.01) - $0.03.