TTEC's fourth quarter was defined by a $205.4 million non-cash goodwill impairment charge related to its Digital unit, resulting in a GAAP net loss despite a slight revenue increase. On a non-GAAP basis, the company saw improved profitability and margins compared to the prior year, with the Digital segment growing revenue by 9.2%.
TTEC announced solid financial results for the second quarter of 2025, with revenue of $513.6 million. The company reported a GAAP net loss of $6.7 million, but a non-GAAP net income of $10.6 million. Income from operations saw a substantial improvement, reaching $18.9 million compared to a loss in the prior year, driven by the absence of large impairment charges. Adjusted EBITDA also increased, reflecting improved profitability.
TTEC exceeded its internal plan in the first quarter of 2025 with both the TTEC Digital and TTEC Engage segments delivering strong results. Despite a cautious economic environment and uncertainty in trade policy, the company signed new enterprise clients, grew existing client relationships, and improved operational performance. The company is reiterating its full-year 2025 outlook.
TTEC Holdings, Inc. announced its fourth quarter and full year 2024 financial results, reporting a Q4 revenue of $567.4 million, a 9.4% decrease year-over-year, and a net income of $4.6 million. For the full year, revenue was $2.208 billion, down 10.4%, with a net loss of $310.6 million. Despite the challenging year, the company highlighted progress in its diversification strategy, digital CX value proposition, and profitability improvement initiatives, providing an optimistic outlook for 2025.
TTEC reported a decrease in revenue and a net loss for the third quarter of 2024, while focusing on diversification, AI-enabled CX solutions, and operational agility to strengthen financial performance amidst industry and macroeconomic headwinds.
TTEC reported a revenue of $534.1 million, a significant operating loss due to non-cash goodwill impairment charges, and is implementing cost optimization and diversification strategies to improve profitability.
TTEC announced its Q1 2024 financial results, with revenue at $576.6 million, down 8.9%. Operating income was $22.7 million, and net income was $0.5 million. The company is navigating a fluid demand environment and making progress in its diversification strategy.
TTEC's Q4 2023 revenue was $626.2 million, a decrease of 4.9 percent. Operating income was $16.9 million, or 2.7 percent of revenue. Net income was ($8.2) million, or (1.3) percent of revenue. Fully diluted EPS was ($0.17), with non-GAAP EPS at $0.37.
TTEC Holdings, Inc. reported a 1.8% year-over-year increase in revenue for Q3 2023, reaching $603.0 million. The company's operating income was $25.4 million, with a net income of $1.8 million, and an EPS of $0.04.
TTEC Holdings, Inc. reported Q2 2023 revenue of $600.4 million. The company's operating income was $31.3 million, and net income was $3.8 million. Fully diluted EPS was $0.08 ($0.55 Non-GAAP).
TTEC announced strong Q1 2023 financial results, with revenue up 7.6 percent to $633.3 million. The company's performance reflects its AI-enabled digital CX technology and services, with growth in healthcare, financial services, and the public sector.
TTEC reported a solid fourth quarter, with revenue up 7.5 percent and 9.6 percent on a constant currency basis. The company's performance reflects its diverse client base and expertise across key strategic verticals.
TTEC announced its Q3 2022 financial results, with revenue of $592.5 million, operating income of $35.6 million (6.0% of revenue), net income of $25.0 million (4.2% of revenue), and fully diluted EPS of $0.53 ($0.74 Non-GAAP). The company signed bookings of $200 million and reiterated its outlook for the full year 2022.
TTEC Holdings, Inc. reported strong second-quarter results, with revenue exceeding $600 million for the first time, representing a 10.8% increase over the same period last year on a constant currency basis. The company exceeded revenue and profit expectations and signed bookings of $170 million.
TTEC announced strong first quarter results with revenue of $588.7 million and significant bookings of $195 million. The company is reiterating its full year 2022 guidance.
TTEC delivered strong financial results for Q4 2021, with revenue of $612.3 million, operating income of $51.9 million, and EPS of $0.61 ($1.08 non-GAAP).
TTEC announced strong Q3 2021 financial results, with a 15.0 percent increase in revenue to $566.7 million. The company's robust sales pipeline and strong bookings momentum position it for continued long-term profitable growth. Leading brands are choosing TTEC to solve end-to-end CX challenges and deliver measurable value-based outcomes.
TTEC Holdings, Inc. announced record second-quarter financial results, with revenue increasing by 22% to $554.8 million. The company's success is attributed to growing existing client volume and adding new clients, leveraging the breadth of their CX offerings.
TTEC Holdings, Inc. announced record first quarter financial results with revenue increasing 25 percent to $539.2 million. The company is raising its outlook for full year 2021.
TTEC has agreed to acquire Avtex, a CX Technology Leader, expanding its position as the global go-to-partner for next-generation end-to-end digital customer experience solutions. The acquisition, once completed, will be immediately accretive and highly complementary to TTEC's well-established CX-as-a-Service (CXaaS) customer experience technology and services platform.
TTEC announced record third-quarter results, with revenue reaching $493.0 million, a 24.6% increase. The company is raising its full-year 2020 outlook due to strong performance and backlog.
TTEC announced record financial results for Q2 2020, driven by heightened demand for digitized and virtualized CX solutions. Revenue reached $453.1 million, a 15.4% increase, and the company reinstated and raised its full-year 2020 outlook.
TTEC announced its Q1 2020 financial results, reporting revenue of $432.2 million, operating income of $40.7 million, net income of $21.5 million, and EPS of $0.46.
TTEC announced record revenue and profit in 2019, with Q4 2019 revenue reaching $461.3 million and EPS at $0.60. The company's investments in technology-rich CX solutions have optimized access to the customer experience ecosystem, positioning them for growth and margin expansion in 2020 and beyond.