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Sep 30, 2021
TTEC Q3 2021 Earnings Report
TTEC reported record results with revenue increase and strong bookings.
Key Takeaways
TTEC announced strong Q3 2021 financial results, with a 15.0 percent increase in revenue to $566.7 million. The company's robust sales pipeline and strong bookings momentum position it for continued long-term profitable growth. Leading brands are choosing TTEC to solve end-to-end CX challenges and deliver measurable value-based outcomes.
Revenue increased 15.0 percent to $566.7 million.
Operating Income was $26.0 Million or 4.6 Percent of Revenue (Non-GAAP $59.4 Million or 10.5 Percent of Revenue).
Net Income was $14.4 Million ($47.7 Million Non-GAAP).
Bookings of $171 million.
Forward Guidance
TTEC anticipates full year 2021 results relatively consistent with previous guidance, despite one-time costs related to the cyber incident. Adjusted for the one-time revenue loss and expenses, the company is at the high end or exceeding previous guidance.
Historical Earnings Impact
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Avg. Return Before/After Earnings
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