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Dec 31, 2020
TTEC Q4 2020 Earnings Report
Key Takeaways
TTEC has agreed to acquire Avtex, a CX Technology Leader, expanding its position as the global go-to-partner for next-generation end-to-end digital customer experience solutions. The acquisition, once completed, will be immediately accretive and highly complementary to TTEC's well-established CX-as-a-Service (CXaaS) customer experience technology and services platform.
TTEC will expand its position as one of the leading global CX technology innovators and largest providers of end-to-end digital customer experience solutions worldwide.
Avtex will enhance TTEC's proprietary CX technology portfolio and extensive global partnerships.
The acquisition will essentially double TTEC's total addressable market by extending solutions to the thriving mid-market.
Avtex has seen first-hand the power of TTEC's unique end-to-end value proposition through past experiences partnering with TTEC.
Historical Earnings Impact
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Avg. Return Before/After Earnings
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