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Mar 31, 2020

Twilio Q1 2020 Earnings Report

Twilio's Q1 2020 financial results were announced, demonstrating strong revenue growth and customer engagement.

Key Takeaways

Twilio reported a strong first quarter with revenue up 57% year-over-year to $364.9 million and a Dollar-Based Net Expansion Rate of 143%. The company had over 190,000 active customer accounts, representing a 23% increase year-over-year.

Total revenue reached $364.9 million, a 57% increase year-over-year.

GAAP loss from operations was $92.7 million, compared to $87.6 million in the previous year.

Non-GAAP income from operations was $6.1 million, up from $3.4 million in the previous year.

Dollar-Based Net Expansion Rate was 143%, or 135% excluding the contribution from Twilio SendGrid.

Total Revenue
$365M
Previous year: $233M
+56.5%
EPS
$0.06
Previous year: $0.05
+20.0%
Active Customer Accounts
190K
Previous year: 154.8K
+22.7%
Dollar-Based Net Expansion Rate
143%
Previous year: 142%
+0.7%
Gross Profit
$194M
Cash and Equivalents
$346M
Free Cash Flow
$9.22M
Total Assets
$5.17B

Twilio

Twilio

Forward Guidance

Twilio is initiating guidance for the second quarter ending June 30, 2020. With the uncertainty surrounding the ongoing impact of COVID-19, Twilio is withdrawing its full year 2020 guidance.

Positive Outlook

  • Q2 FY20 Revenue (millions): $365 - $370
  • Q2 FY20 Y/Y Growth: 33% - 35%

Challenges Ahead

  • Q2 FY20 Non-GAAP loss from operations (millions): ($20) - ($15)
  • Q2 FY20 Non-GAAP loss per share: ($0.11) - ($0.08)
  • Q2 FY20 Non-GAAP basic shares outstanding (millions): 141