•
Sep 30, 2021

Twilio Q3 2021 Earnings Report

Reported strong growth, driven by the increasing adoption of its platform in a digital-first world, with the introduction of Twilio Engage.

Key Takeaways

Twilio reported a revenue of $740.2 million, a 65% increase year-over-year. The dollar-based net expansion rate was 131%. The company had more than 250,000 active customer accounts as of September 30, 2021.

Revenue increased 65% year-over-year to $740.2 million.

Dollar-Based Net Expansion Rate was 131%.

GAAP loss from operations was $232.3 million.

More than 250,000 active customer accounts as of September 30, 2021.

Total Revenue
$740M
Previous year: $448M
+65.2%
EPS
$0.01
Previous year: $0.04
-75.0%
Active Customer Accounts
250K
Previous year: 208K
+20.2%
Dollar-Based Net Expansion Rate
131%
Previous year: 137%
-4.4%
Gross Profit
$365M
Previous year: $231M
+57.9%
Cash and Equivalents
$1.5B
Previous year: $1.13B
+32.9%
Free Cash Flow
-$67.6M
Previous year: -$2.61M
+2487.3%
Total Assets
$13B
Previous year: $6.72B
+93.0%

Twilio

Twilio

Forward Guidance

Twilio is initiating guidance for the fourth quarter ending December 31, 2021. Revenue (millions)$760 - $770, Y/Y Growth39% - 40%, Non-GAAP loss from operations (millions)($45) - ($40), Non-GAAP loss per share($0.26) - ($0.23), Non-GAAP basic shares outstanding (millions)178