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Mar 31, 2021

Twilio Q1 2021 Earnings Report

Twilio's first quarter results for 2021 showed significant revenue growth and continued expansion of its customer base.

Key Takeaways

Twilio announced strong first quarter results with revenue of $590.0 million, a 62% increase year-over-year. The company's dollar-based net expansion rate was 133%, and it had over 235,000 active customer accounts. Despite a GAAP loss from operations, non-GAAP income from operations showed positive results.

Revenue increased by 62% year-over-year, reaching $590.0 million.

Dollar-based net expansion rate was 133%.

Active customer accounts exceeded 235,000.

Non-GAAP income from operations was $17.3 million.

Total Revenue
$590M
Previous year: $365M
+61.7%
EPS
$0.05
Previous year: $0.06
-16.7%
Active Customer Accounts
235K
Previous year: 190K
+23.7%
Dollar-Based Net Expansion Rate
133%
Previous year: 143%
-7.0%
Gross Profit
$298M
Previous year: $194M
+54.1%
Cash and Equivalents
$2.33B
Previous year: $346M
+574.9%
Free Cash Flow
-$481K
Previous year: $9.22M
-105.2%
Total Assets
$12.2B
Previous year: $5.17B
+137.0%

Twilio

Twilio

Forward Guidance

Twilio is initiating guidance for the second quarter ending June 30, 2021. Revenue (millions)$591 - $601 and Non-GAAP loss per share($0.16) - ($0.13)

Positive Outlook

  • Revenue between $591 million and $601 million
  • Year-over-year growth of 47% - 50%

Challenges Ahead

  • Non-GAAP loss from operations between ($27) million and ($22) million
  • Non-GAAP loss per share between ($0.16) and ($0.13)